Frequently Asked Questions

Try here to find the answers to your questions. If you can't find answers here, you can always email support and we'll get back to you within 24 hours.



General

What does your website do? How can it help me?(back)

MyTeamHQ is web-based software that helps you organize your team. As an organizer it saves you time and hassle by making it easy to communicate and share information with your team. As a player, it is easy to find out information you need to know.

Is it really free? What's the catch?(back)

Yes it is. We hope to make a little bit of money by placing non-intrusive ads on different pages within the site. We will not charge for use of the site.

What do you do with our information? Is it safe?(back)

Your information is safe with us. Your information is shared with your team and that is it. We absolutely will not sell or share your information. Providing a safe and private environment where you feel comfortable interacting with your team is vital to the success of this site. We will not do anything to jeopardize that.

What languages do you support?(back)

Currently, you're reading the only language we support. Our goal is to overtake Google and end up supporting every dialect in the world. But until make our first billion, English is it. Also, if someone is bored and want to convert this over to another language, then send us a note.

Can I run my entire league using MyTeamHQ.com?(back)

Unfortunately not......we're concentrating on building the best team functionality and will expand in the future. As our parents always said, learn how to walk with your size 22 clown feet before you run because you're too clumsy.

Who are the people behind MyTeamHQ.com?(back)

We are....the folks at Jordan Creek Software. How many companies can offer software development and security audits? Yes, we specialize in custom software development (Java, PHP) and then security services (application security testing, network security audits, HIPAA, SOX, GLB Audits) and more.

I forgot my password. What can I do?(back)

Go here and answer your security question. If that doesn't work, then please email and we'll get one auto generated for you.



Team

How can I sign up?(back)

Easy, go here: and follow the instructions. Quick signup and then you're ready to setup a team. You'll see the steps to setup the team in the big orange box....believe us, you can't miss it. Click on the steps and in 10 minutes, you're done.

How do I join a team?(back)

Easy, go here: and search for your professional team. If you have a free account already, then use it. Otherwise, the system will prompt you to create a brand spankin' new one.

How do I setup my team?(back)

Follow the steps in the big orange box on your team home......

OR

  1. Invite players
  2. Setup event locations
  3. Setup events
  4. Sit back and relax. Our system will automatically send reminders and statuses of who's going to be there. Yeah, no link for this one, you'll have to do this one on your own.

Where can I go for help?(back)

Well, you're here. If you need more help, then please go through the tutorial or feel free to contact us.



Account

How do I close my account?(back)

Easy, go to your My Account page. Click on the "Remove Profile" link at the bottom of the box. You will be able to remove your profile on that screen.

How do I quit one of my teams?(back)

Easy, go to your My Teams page. Click on the "Edit my team list" link at the bottom of the box. You will be able to remove teams on that screen.



 
 
 
 
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